Frequently Asked Questions
The following is a list of most commonly asked questions:How do I create a new user account?
What courses do you currently offer?
How do I register for a course?
Which methods of payment do you accept online?
What is the cancellation policy if I am unable to attend?
How do I cancel a registration?
What do I do if I've lost my password?
How can I find out what courses I'm registered in?
How do I create a new user account?In order to register for courses online, you must have an account with Forest Hills Community Services. Creating an account also gives you online access to view your registration history, change your address and more.
You can go to our Sign up page to create a new account. Note: you must have an email address to set up an account with us.
What courses do you currently offer?Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.
How do I register for a course?To register for a course:
Which methods of payment do you accept online?Mastercard and Visa
What is the cancellation policy if I am unable to attend?If you withdraw from a course up to three full working days in advance of its starting date, you will receive a refund minus a $10 processing fee, or a full course credit to be used within one year of the date of issue. Students must call our office at 616-493-8950 in order to cancel from any class. Classes cancelled by Community Services due to low enrollment will result in a full refund.
How do I cancel a registration?In order to cancel from any registration, please call our office at 616-493-8950.
What do I do if I've lost my password?You can send a request for your password to be sent to your email address on our Lookup Password page.
How can I find out what courses I'm registered in?To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:
If you experience problems with this site, please contact the webmaster.